FAQ

 

What is the shipping cost?

There is a flat rate for shipping of $10.00. This covers postage and handling. All orders are shipped via Australia Post. 

Can I pick up my order?

Yes you can. Please enter the code 'LOCALPICKUP' at the checkout and you won't be charged for shipping. We will get in contact to arrange a suitable time. Pick up location is in Perth, Australia. 

Can you ship worldwide? 

At the moment we are only shipping within Australia. However, we can provide a quote for the cost of shipping if you want to purchase from us. Alternatively, you can also purchase the book from: 

Amazon UK

Amazon USA

Barnes and Noble  

Your book will be printed and shipped within your home country.

If you cannot source the book within your home country, please get in contact with us via [email protected] 

How can we stock your book in our store?  

We would love to stock the book in as many stores as possible as raising awareness about Hirschsprung’s disease is our top priority. Please get in contact with us via [email protected] 

Can you do a book reading if we stock your book?  

Absolutely! Please just get in contact with us via [email protected] and we can work out the finer details. 

Do you offer exchanges and refunds? 

We do not offer refunds or exchanges for ‘change of mind’. Once orders leave our hands what happens in transit is out of our control. We take a lot of care when packing your order. If your book arrives damaged, please get in contact with us via [email protected] 

What are your social media accounts? 

Instagram: @oscar_the_unstoppable